Overview
Brand Stories provide:- Target audience definition and behavioral profiling
- Campaign targeting guidance for precise audience reach across all campaigns
- Audience insight generation based on your customer profile definitions
- Multi-market adaptation with country, channel, and language specificity
Core Properties
Unique identifier for the brand story
Human-readable name for the audience (e.g., “Tech Enthusiasts”, “Luxury Shoppers”)
Array of brand names this audience applies to. Empty array means all brands within the brand agent
Array of channel codes this audience targets (e.g., [“web”, “social”, “mobile”]). Empty array means all channels
Array of ISO country codes this audience targets (e.g., [“US”, “CA”, “GB”]). Empty array means all countries
Array of language codes this audience targets (e.g., [“en”, “es”, “fr”]). Required for storage - cannot be empty
Natural language prompt defining your target audience profile, demographics, and behavioral characteristics
ISO 8601 timestamp when the audience was created
ISO 8601 timestamp when the audience was last modified
Common Use Cases
Premium Lifestyle Audience
Define affluent professionals who value quality and authentic experiences.Enterprise Technology Audience
Define decision-makers in business technology adoption.Community-Focused Audience
Define community-minded consumers who support local businesses.How Brand Stories Work
Campaign Targeting
- New campaigns leverage audience profiles for precise targeting
- AI uses audience characteristics to guide targeting recommendations
- Consistent audience definitions are maintained across all campaigns
Audience Segmentation
- Audience profiles define specific customer characteristics
- Targeting parameters are derived from your audience definitions
- Campaign reach is optimized based on audience insights
Creative Development
- Audience profiles influence creative direction and messaging
- Content strategies are tailored to audience preferences
- Creative briefs incorporate audience insights automatically
Market Adaptation
- Different audiences can target different market segments
- Regional profiles adapt to local market characteristics
- Channel-specific targeting maintains audience consistency
Configuration Examples
Multi-Channel Audience
Region-Specific Audience
Audience Applications
Campaign Targeting
Brand stories directly influence campaign targeting:- Targeting Parameters: Demographics, interests, and behavioral signals
- Audience Definition: Precise customer characteristics and motivations
- Channel Strategy: Appropriate channels based on audience preferences
- Content Relevance: Topics and messaging that resonate with target audiences
Audience Segmentation
Audiences define precise customer segments:- Demographics: Age, income, education levels and geographic location
- Psychographics: Values, interests, lifestyle preferences and motivations
- Behavioral Patterns: Purchase behavior, decision-making factors, and engagement preferences
- Channel Preferences: Where target audiences consume content and make decisions
Creative Targeting
Audience profiles guide creative development:- Message Resonance: Content that appeals to specific audience characteristics
- Visual Preferences: Imagery and design choices that align with audience tastes
- Content Themes: Topics and messages that engage the target demographic
- Call-to-Action Strategy: Actions that align with audience behavior patterns and preferences
Best Practices
Audience Development
- Be specific: Audiences should include detailed demographic and behavioral characteristics
- Know your customers: Include specific customer insights and preferences
- Stay focused: Ensure all audience elements work together to define a coherent segment
- Consider journey stages: Address different stages of customer awareness and purchase behavior
Prompt Writing
- Include demographic details: Specific age ranges, income levels, and geographic information
- Define behavioral patterns: Clear guidance on how the audience makes decisions
- Specify preferences: What this audience values, their interests, and motivations
- Provide context: Industry knowledge, competitive preferences, purchase drivers
Targeting Strategy
- Market-specific audiences: Create different profiles for different regions or segments
- Channel adaptation: Adjust audience characteristics for different media channels
- Language localization: Ensure cultural relevance and appropriate targeting in different markets
- Evolution capability: Build audiences that can evolve with changing market conditions and customer behavior
Integration with Campaigns
Brand Stories automatically integrate with your campaign workflows:Campaign Creation
- New campaigns inherit applicable audience definitions
- Audience profiles inform targeting strategy and media placement
- Targeting consistency is maintained from the start
Content Strategy
- All content is tailored to your target audience preferences
- Creative direction aligns with audience characteristics
- Consistent audience targeting across all touchpoints
Ongoing Management
- Audiences can be updated to reflect changing customer behavior
- Changes inform future campaign targeting strategies
- Previous versions are preserved for reference if needed